Where To Buy Creative Labs Vado HD 720p Pocket Video Camcorder with 8 GB Video Storage and 2x Digital Zoom (Black)

I was one of the first to have mine delivered and it didn't work.
The Audio and Video were out of sync.
I tried several recordings.
I tried playing back on three different computers with different operating systems.
After an hour I was completely frustrated and called tech support.
I called their tech dept AT MY EXPENSE and they were closed after 6pm CST which stunned me given FIRST - CREATIVE JUST LAUNCHED THE PRODUCT THIS WEEK AND SECOND. - IT'S NINE DAYS until Christmas. Why are they hiding?
I called the "order" line at Creative to see if they could help me and a woman named Flaxn was very rude. When I asked to speak to a manager she said there wasn't one on duty. How is this comapny still in business?
I should have known. When I pre-ordered it they said it would ship on Monday, then I received an email on Monday saying it was back ordered. After I called them they told me they would ship it on Tuesday for a Thursday delivery. Thursday it didn't arrive. I called again on Friday and they said it would be delivered on Saturday. It didn't arrive again and finally came today (Monday). What terrible customer service!!!
I was completely frustrated and not happy. Then I finally got the product and it didn't work!

So now I have to pay for the long distance call Again to fix it with tech support or I pay for the postage to return it. What kind of company is this?

I have the regular flip (not HD) but wanted more memory than the current flip HD has thus the reason to try the Vado. What a mistake.
Try a flip or Kodak before frustrating yourself for endless hours with Creative.
I'm sure if it's this bad in the beginning then it will only get worse in the future especially if the economy declines more and Creative will shed people.
Trust me on this one. Sorry Creative but you failed miserably and I wasted too much of my time on your lousy product.
I hope you learn from this that you can't rush a product out right before Christmas that is incomplete just to take advantage of people.Get more detail about Creative Labs Vado HD 720p Pocket Video Camcorder with 8 GB Video Storage and 2x Digital Zoom (Black).