Purchase Creative Labs Vado HD 720p Pocket Video Camcorder with 8 GB Video Storage and 2x Digital Zoom (Black)

The first thing I noticed after removing the unit from its box was some corrosion around the lens. After inserting the battery I attempted to charge the unit. After a few seconds the fully charged icon appeared in the center of the screen (though not where the instructions say it should in the upper right corner). Thinking it couldn't be fully charged yet I left it charging overnight. The next day the unit still would not power up. I looked for the help on the company's website. The only option was email. After I sent an email describing the problem I received an automated response stating the the average response time was 24 hours. After waiting a day I received an answer telling me to do what I had already done, plug it into my computer (essentially repeating the instructions that came with the unit). I immediately answered back that I had already done this. 5 hours later another response came telling me to log into their site for return instructions and repair fees would be assessed. THIS ALL WITH A BRAND-NEW UNIT!!!! The service dept must be in China because all emails arrived between 11:00pm and 4:00am. Worst service I have ever encountered.Get more detail about Creative Labs Vado HD 720p Pocket Video Camcorder with 8 GB Video Storage and 2x Digital Zoom (Black).